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efparri
USA
206 Posts |
 Posted - 28 oct. 2007 : 02:04:08
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The long awaited map update is available on the Magellan website. The link for the North American version took me to the site map page. The link for the North European upgrade took me to the upgrade for the North American version. The price is $79.00 with a $20 off coupon code on the page. Nothing so far for the 700/760 models. There are upgrades for the 3000T, 3050T and 6000T.
(The link for the North American 800 now works but the 860T does not work).
EDIT BY GPSPASSION :
To get to the "Magellan RoadMate xxx Software Upgrade Version 2" you need to select your GPS here : http://www.magellangps.com/products/ and then click on "Maps and Software"
Direct link for the RM800 : http://www.magellangps.com/products/mrm_800_v2.asp (currently down) |
Earl F. Parrish |
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scilsmom
17 Posts |
Posted - 02 nov. 2007 : 23:08:02
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[MOVED FROM THE MAPS SECTION] 1 Nov '07: Below information was retrieved when looking at the Roadmate 800 options:
The "software upgrade" link redirects you to a page that displays your registered product(s) and a purchase button. The purchase button was not displayed for the unit for which I purchased the European unlock code. I re-registered the unit. When I went back to purchase the software upgrade, the unit was listed twice, once with the European unlock code and once with the software upgrade purchase button displayed.
The $20 discount expires on 31 Dec 2007.
2 Nov: The link is still there, but it redirects to a new page -- they've disabled the ability to purchase due to problems encountered by some customers. If you were able to buy the update, the FAQs page on their website lists multiple questions about installing the upgrade. They say Vista can damage your GPS.
4 Nov: Edited to remove excessive verbage. It's still too long. |
Edited by - scilsmom on 04 nov. 2007 22:54:46 |
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gpspassion
87871 Posts |
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speakerguy
103 Posts |
Posted - 03 nov. 2007 : 23:54:30
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3050T upgrade - "We are experiencing technical difficulties...."
3000T upgrasde - "No maps or SW available for this product"
Great Customer service as usual! |
Edited by - speakerguy on 03 nov. 2007 23:57:37 |
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Papillon
USA
25 Posts |
Posted - 04 nov. 2007 : 03:18:29
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gSs$sheesz, still no TTS on the RM800 Update  
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Edited by - Papillon on 04 nov. 2007 12:13:27 |
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scilsmom
17 Posts |
Posted - 05 nov. 2007 : 18:11:08
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| I read the FAQs regarding the map update process. They don't say anything about removing your password from the GPS, but they do say that the GPS will experience multiple restarts during the update process. When I attempt the update, I'm going to remove my GPS password before I start. |
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speakerguy
103 Posts |
Posted - 06 nov. 2007 : 01:33:58
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If this is a Vista issue why can't most of us who still use xP get the upgrade??
Does someone have the date of the new maps?? |
Edited by - speakerguy on 06 nov. 2007 01:35:29 |
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gpspassion
87871 Posts |
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scilsmom
17 Posts |
Posted - 06 nov. 2007 : 22:17:38
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| I received the map upgrade DVD today. The DVD label is Q0306_8x0_NA. I take that to mean the maps are from the 3rd quarter of 2006. |
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scilsmom
17 Posts |
Posted - 06 nov. 2007 : 22:31:19
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| Vista is not the sole cause of people's problems. Nor is Magellan. XP users have problems, Windows 2K users have problems. Mac users are not even allowed to try. Please read the FAQs. |
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speakerguy
103 Posts |
Posted - 07 nov. 2007 : 00:44:16
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| Whose FAQ?? Any particular topic?? |
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jfhmlb
4 Posts |
Posted - 07 nov. 2007 : 13:19:43
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| (1st post.) I have looked at the FAQs on the Magellan site and have not found what problems other people are having, perhaps I haven't found the correct FAQs. I purchased the map SW update and received the DVD yesterday (11/6). My authorization code is rejected, so I am unable to even start the update. Has any one else had this problem? |
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scilsmom
17 Posts |
Posted - 07 nov. 2007 : 17:22:41
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The FAQs are on the Magellan website. I get to them through this path: Products page, Roadmate 800 section, Products and Support tab. Direct link is:
http://www.magellangps.com/support/product.asp?prodid=1118
The issue with Mac users is not addressed in the FAQs. It was addressed on the page where one buys / bought the "software upgrade." The page said Mac users would have to send their units to Magellan.
The Vista incompatibility is addressed on the FAQs for some of the unit types, but not all. I would presume the incompatibility exists for all unit types and it's the FAQs pages that are incomplete. The FAQs for all unit types list update problems. The FAQs for the 800 and the 860 appear to have the most entries. |
Edited by - scilsmom on 07 nov. 2007 17:39:43 |
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Jimmy101
1 Posts |
Posted - 08 nov. 2007 : 01:16:45
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Today I got the 2.0 upgrade for the 6000T, and I tool have a bad unlock code. What gives??? anyone have a way around this nonsense?
I too spent 20mins on the phone to magellan, only for them to tell me they will get back to me in 48hrs. At least thats what I think they said, no one there speaks English clearly!!!
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popkrum
USA
4 Posts |
Posted - 22 nov. 2007 : 18:13:46
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Jimmy101,
I have a Magellan 800 and I purchased the North American maps udate. I too was unable to unlock the maps due to a "not accepted authorization code". I have called 4 separate times only to get the same response, that they will get back to me within 48 hours. To date I have not had any respose. On one of the calls I was told that there was a software problem and that all purchasers of the update were having the same problem. If anyone knows of a way of expediting a soultion, please let me know.
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pete1
2 Posts |
Posted - 22 nov. 2007 : 19:40:17
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quote:
Originally posted by jfhmlb
(1st post.) I have looked at the FAQs on the Magellan site and have not found what problems other people are having, perhaps I haven't found the correct FAQs. I purchased the map SW update and received the DVD yesterday (11/6). My authorization code is rejected, so I am unable to even start the update. Has any one else had this problem?
I have had the same problem --on their page they state they are having technical problems with the update. I have repeated contacted their support by phone and by e-mail --- all they say is that they will "escalate" my concern to higher "levels". --NEVER hear anything more. I have enjoyed my magellan Roadmate 3050T but the SUPPORT is non existent. I have requested a refund for the update but get no response. The problem with the authorization code seems to be the S/N # in the map software drops the initial "0" from the internal S/N on the RoadMate. |
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