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 English Forums - Hardware
 Garmin nüvi forums
 Screen of nuvi is cracked
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ufauxreal

24 Posts

Posted - 04 mai 2012 :  08:19:31  Show Profile  Reply with Quote
I pulled out my Nuvi 1370 today and... yikes!... the screen has a series of spider cracks. I purchased the unit from Amazon around 8/11/2011. I'm not sure what the length of the warranty is, but do you think Garmin would fix it for no charge? I have NO idea how the screen cracked... it was fine the last time I used it. I know I did not drop it. I should add that it seems to be functioning fine. The main problem is when entering some data, there are several letters hidden by the cracks, so it's sort of trial and error to figure out just where, for instance, the 'm' and the 'n' are on the screen.

If this might be covered by warranty, who would I contact?

Thanks!
JB

Nuvi 350, nuvi 1350LMT, Software vers. 5.40, CN/NA Map 2011.10

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feidzd

USA
3 Posts

Posted - 04 mai 2012 :  08:52:48  Show Profile  Reply with Quote
I think you should let the people who know it to help you.
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ddabcd277

310 Posts

Posted - 04 mai 2012 :  09:32:45  Show Profile  Visit ddabcd277's Homepage  Reply with Quote
Better contact garmin. I read that if you call garmin and explain very politely what happened the chance to replacing it with a new one is very big.
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