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speedlever
USA
56 Posts |
 Posted - 17 août 2004 : 17:18:08
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Guys,
I talked to Garmin tech support today about the following issue I've seen on my 2610/3.80.
I do not always get a via point listing on the current route page. I wonder if any of you have seen similar problems. I can rearrange my trip points and the via points may show, but not necessarily. I'll try to post some screen shots to illustrate the issue.
Well, rats. I don't see any way to post images without having to upload them to a website and posting the URL here. I was hoping this forum would accept images from my PC, but there was no info in the FAQ relating to uploading images.
In any event, I sent the screen shots to Garmin. Tech support said they were unaware of this and will investigate the problem.
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SlotCAR
308 Posts |
Posted - 17 août 2004 : 19:15:52
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I experience the same thing.
'Some' vias just to not appear [1 out of 5, 2 out of 10]
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So when I want to do complex routes [more than 10 vias], as I sometimes have up to 30-40 vias in my routes, I use MAPSOURCE, and download the route to the 2610.
It seems routes created in Mapsource do not have this problem, all vias are present. I can even recalculate the route and they are all maintained.
- SlotCAR
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Edited by - SlotCAR on 17 août 2004 19:16:36 |
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speedlever
USA
56 Posts |
Posted - 17 août 2004 : 19:32:17
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Slotcar,
When the via points are missing on your current route page (CRP), have you tried rearranging the via points to see if they show up or if different via points show as missing?
That's what I've seen... the missing via points (may) show and others become missing when I rearrange or add other vias. I still have turn-by-turn directions to the point, but the via point itself doesn't show on the CRP.
Without the via point being listed in the CRP, we have no ETA available for intermediate stops.
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anthlover
2307 Posts |
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speedlever
USA
56 Posts |
Posted - 18 août 2004 : 03:02:24
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Thanks, anthlover. These are 50k bmps. Hope that works for everyone. I'll get this put together in a little while. I've already uploaded the images.
(edited for spelling)
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Edited by - speedlever on 20 août 2004 19:12:20 |
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speedlever
USA
56 Posts |
Posted - 18 août 2004 : 03:25:48
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Alrighty now. I'll try to keep this simple.
1) -1.bmp shows the initial route on the add/edit via page after one
via was inserted into the route.
2) -2.bmp shows the route legs on the Current Route Page. As you can
see, the CRP shows a via point for the Post Office after the turn on
Rockspring Rd.
3) -3.bmp shows the route on the add/edit via page after the 2nd via
was added.
4) -4.bmp shows the route legs on the Current Route Page.
Here, you can see that the via point for the Post Office no longer shows. You are routed to the PO, but the route continues on to the next via point and the PO via point does not show
5) -5.bmp shows a view of the CRP just a few steps down from the above view. You can see the turn on W Parkway Ave at the top and then you see the via point for the hospital (HPRH) on down the list.
If I rearrange the route order and put the church as the 2nd via and move the hospital as the final destination, I get via points 1 and 2 in the current route page.
6) -6.bmp shows the new routing after being re-arranged.
7) -7.bmp shows the Post Office via point listing in the CRP after being re-arranged in #6 above.
8) -8.bmp shows the church via point listing in the CRP after being re-arranged in #6 above.
As you can see, sometimes the via point is listed in the Current Route Page and sometimes it's not. Without it, we have no ETA for any intermediate stops enroute to the final destination.
Any time differences you note on the screen shots are the result of having to recreate some screens due to errors in the save process.
Does this help illustrate the via point problem I'm having?
(edited for spelling)
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Edited by - speedlever on 18 août 2004 03:36:40 |
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anthlover
2307 Posts |
Posted - 18 août 2004 : 05:10:58
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Makes sense to me though I suppose if you send it to Garmin after you open the support ticket you need the intro pargraph from earlier in the thread.
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speedlever
USA
56 Posts |
Posted - 18 août 2004 : 05:35:47
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I discussed the screen shots with a Garmin tech rep in a phone conversation today after I emailed them to him. I think Garmin understands what the issue is. They are supposed to attempt to duplicate the results in-house tomorrow.
We'll see what Garmin has to say sometime soon.
I use via points all the time. When I'm on a trip, I've sometimes found it confusing trying to follow the guidance prompts which I believe are the result of the missing via points in the current route page. I've just never spent the time needed to investigate and see if others have experienced similar problems before now.
-speedy |
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anthlover
2307 Posts |
Posted - 18 août 2004 : 12:23:00
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| Great work. |
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gomez
309 Posts |
Posted - 18 août 2004 : 15:25:04
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It might be because the via points are too close to the next turn instruction. This is certainly true for the first one but in 7) I can't tell (need to scroll down a bit).
If this is the case, it may be because the algorithm (either by design or not) knows it can't feed you the next turn instruction in time if also has to announce the via point. Just a theory.
Can you tell me if the via points in your example are POI's or waypoints you have defined yourself. I have never had a waypoint announcement being missed but via points placed on roads/intersections do not seem to get announced. I have not had any experience of using POI's as via points that I can recall. |
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speedlever
USA
56 Posts |
Posted - 18 août 2004 : 17:08:54
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Gomez,
The US Post Office was a POI. The other 2 points were defined by me. As you can see, just reordering them slightly allows all the via points to show on the CRP.
If you think it would be a better test, I'll set up another route with multiple vias, but put more distance between them... perhaps even use all POI's to see what'll happen.
I can probably do it fairly quickly, if there's any interest.
-speedy |
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upacreek
USA
239 Posts |
Posted - 19 août 2004 : 13:24:02
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I know doing these tests takes some effort and time. I think it's an interesting theory though that would have to be tested to prove. Without going back and reading everything, did you try it in simulated mode? That would save you the time necessary to actually go out and drive it. Has Garmin asked for additional info? Maybe they'll have other suggestions.
quote:
Originally posted by speedlever
Gomez,
The US Post Office was a POI. The other 2 points were defined by me. As you can see, just reordering them slightly allows all the via points to show on the CRP.
If you think it would be a better test, I'll set up another route with multiple vias, but put more distance between them... perhaps even use all POI's to see what'll happen.
I can probably do it fairly quickly, if there's any interest.
-speedy
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speedlever
USA
56 Posts |
Posted - 19 août 2004 : 14:22:44
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upacreek,
The screen shots were taken from simulated mode.
I'm still waiting to hear back from Garmin.
-speedy |
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upacreek
USA
239 Posts |
Posted - 19 août 2004 : 15:21:29
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DOH!!! Wasn't thinking.  Sorry about that.
quote:
Originally posted by speedlever
upacreek,
The screen shots were taken from simulated mode.
I'm still waiting to hear back from Garmin.
-speedy
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anthlover
2307 Posts |
Posted - 20 août 2004 : 01:26:34
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| Either that, or he has a very Patient significant other:) |
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speedlever
USA
56 Posts |
Posted - 20 août 2004 : 04:05:36
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Garmin sent me an email today confirming they duplicated the problem in-house. I suspect we'll get a firmware update reasonably soon for the fix.
-speedy |
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